Emergency First Aid at Work Training for Individuals and Employers

The one-day Emergency First Aid at Work course at London School of Massage is open to complete beginners, therapists, employees, employers and anyone who wants practical first aid training.

Emergency First Aid at Work, commonly known as EFAW, develops the essential skills required to respond when someone becomes injured or unwell at work. Learners train in a clear, step-by-step approach to assessing an emergency, calling for professional help and providing immediate first aid until the emergency services arrive.

Practical training includes the primary survey, recovery position, adult CPR, automated external defibrillator use, choking response, bleeding control and casualty care.

The course combines tutor demonstrations, supervised practical exercises, emergency scenarios and ongoing assessment. No previous first aid experience is required.

Emergency First Aid at Work Course Details

Course name Emergency First Aid at Work Course
Common abbreviation EFAW
Course type Practical workplace first aid training
Course duration One day
Suitable for Complete beginners, therapists, employees, employers, self-employed practitioners and members of the public
Previous experience No previous first aid training required
Training format Face-to-face practical classroom training
Practical training Primary survey, recovery position, adult CPR, AED use, choking response and bleeding control
Theory training First aider responsibilities, emergency procedures, casualty care and workplace first aid awareness
Assessment Ongoing practical assessment throughout the training day
Formal examination No separate external examination
Certification Emergency First Aid at Work certificate, subject to successful completion
Certificate validity Three years
CPD points 7 CPD points
Workplace use Emergency first aid provision where EFAW is appropriate to the employer’s first aid needs assessment
Training location London School of Massage, Caledonian Road near King’s Cross
Group training Bespoke training may be arranged for employers and staff groups
Booking Learners can enrol through the Emergency First Aid at Work course page

 

Emergency First Aid at Work Course Overview

Emergency First Aid at Work training prepares learners to respond to common accidents, injuries and sudden illness in a workplace or other professional environment.

Learners train in how to assess the situation, protect themselves and others, identify immediate risks, call the emergency services and provide appropriate casualty care.

The course covers:

  • The role of an emergency first aider
  • Scene safety and casualty assessment
  • The primary survey
  • Calling 999 and communicating with emergency services
  • Management of an unresponsive casualty
  • The recovery position
  • Adult cardiopulmonary resuscitation
  • Automated external defibrillator use
  • Adult choking
  • External bleeding and shock
  • Seizures and fainting
  • Burns, scalds and minor injuries
  • Accident reporting and workplace procedures

Who Is the EFAW Course For?

The course is suitable for:

  • Employees appointed as workplace emergency first aiders
  • Employers and managers
  • Massage and complementary therapists
  • Personal trainers and fitness professionals
  • Salon, spa and wellness staff
  • Self-employed practitioners
  • People working from home
  • Community and voluntary workers
  • Members of the public seeking practical first aid training

No massage, healthcare or previous first aid qualification is required.

Individual and Employer First Aid Training

Individuals can enrol directly onto a scheduled classroom course.

Employers requiring first aid training for several members of staff can enquire about bespoke training courses.

The appropriate level and number of trained first aiders should be determined through the employer’s workplace first aid needs assessment.

What You Will Learn on the Emergency First Aid at Work Course

The course develops the practical skills and knowledge required to respond appropriately during common workplace emergencies.

The Role of an Emergency First Aider

Learners train in:

  • The responsibilities and limitations of a first aider
  • Protecting themselves, the casualty and bystanders
  • Assessing danger at the scene
  • Preventing the situation from becoming worse
  • Calling the emergency services
  • Communicating clearly during an emergency
  • Obtaining consent where possible
  • Reassuring and monitoring the casualty
  • Infection control and personal protection
  • Providing an effective handover to emergency services

Primary Survey and Casualty Assessment

Training covers:

  • Checking for danger
  • Assessing responsiveness
  • Opening the airway
  • Checking for normal breathing
  • Identifying immediate life-threatening concerns
  • Following an appropriate emergency action sequence
  • Monitoring a casualty until professional help arrives

Recovery Position

Learners practise how to:

  • Assess an unresponsive breathing casualty
  • Position the casualty safely
  • Maintain an open airway
  • Adapt the position where appropriate
  • Continue monitoring breathing and responsiveness
  • Provide information to the emergency services

Adult CPR and AED Training

Practical training includes:

  • Recognising when CPR is required
  • Correct hand placement
  • Chest compression technique
  • Rescue breaths where appropriate
  • Following the adult resuscitation sequence
  • Using an automated external defibrillator
  • Following AED voice prompts
  • Safe defibrillator pad placement
  • Continuing CPR until professional help arrives or the casualty responds

Practical CPR training requires learners to work at floor level using a training manikin.

Adult Choking

Learners train in how to:

  • Recognise mild and severe choking
  • Encourage effective coughing
  • Deliver back blows
  • Perform abdominal thrusts
  • Reassess the casualty
  • Respond if the casualty becomes unresponsive
  • Arrange appropriate medical follow-up

Bleeding and Shock

Training covers:

  • Recognising minor and serious bleeding
  • Applying direct pressure
  • Using suitable wound dressings
  • Positioning the casualty appropriately
  • Recognising signs of shock
  • Reassuring and monitoring the casualty
  • Seeking emergency medical assistance

Seizures, Burns and Minor Injuries

The course includes first aid awareness for:

  • Seizures
  • Fainting
  • Burns and scalds
  • Minor cuts and wounds
  • Eye injuries
  • Bone, joint and muscular injuries
  • Casualty monitoring and referral

Learners are trained to work within the limits of emergency first aid and seek professional medical assistance where required.

Workplace First Aid Procedures

Learners also cover:

  • Workplace first aid responsibilities
  • First aid kit awareness
  • Accident and incident reporting
  • Recording relevant information
  • Confidentiality
  • Professional conduct
  • Handover to emergency services
  • Maintaining first aid skills after the course

Entry Requirements for the Emergency First Aid at Work Course

The course is open to complete beginners. No previous first aid, massage, therapy or healthcare qualification is required.

Learners must:

  • Be able to understand spoken and written English
  • Attend the full training day
  • Participate in practical activities
  • Follow tutor and safety instructions
  • Demonstrate the required first aid procedures
  • Complete the ongoing practical assessment

Practical Participation Requirements

Emergency First Aid at Work is a practical training course.

Learners should be prepared to:

  • Kneel or work at floor level
  • Perform chest compressions on a training manikin
  • Place a casualty into the recovery position
  • Practise choking procedures with a partner
  • Apply dressings and use basic first aid equipment
  • Participate in supervised emergency scenarios

Comfortable clothing and flat footwear are recommended.

Learners with an injury, disability, health condition, pregnancy or mobility restriction that may affect participation should contact London School of Massage before enrolling so that suitable adjustments can be discussed.

How Is the Emergency First Aid at Work Course Assessed?

Assessment takes place continuously throughout the training day.

Learners are assessed through:

  • Tutor observation
  • Practical demonstrations
  • Emergency first aid scenarios
  • Scene safety and casualty assessment
  • The primary survey
  • Recovery position
  • Adult CPR
  • AED use
  • Choking procedures
  • Bleeding control
  • Casualty communication and reassurance
  • Response to tutor correction and feedback

There is no separate external examination.

Learners must attend the full training day and demonstrate the required practical competence before certification is awarded.

Emergency First Aid at Work Certification

Successful learners receive an Emergency First Aid at Work certificate valid for three years.

The certificate confirms that the learner has completed EFAW training and demonstrated the required emergency first aid skills during the course.

Before the certificate expires, workplace first aiders should complete appropriate requalification training to obtain a further three-year certificate.

Annual refresher training is strongly recommended to help first aiders maintain their practical skills between formal requalification courses.

The course also carries 7 CPD points.

Emergency First Aid at Work and HSE Guidance

The course is delivered in line with the expected content of Emergency First Aid at Work training and current Health and Safety Executive first-aid-at-work guidance.

The Health and Safety Executive does not approve individual first aid training providers or qualifications. Employers are responsible for selecting a competent training provider and ensuring that the training meets the requirements identified through their first aid needs assessment.

Using Emergency First Aid at Work Training

Successful learners may use their training where they are appointed as an emergency first aider and EFAW is appropriate to the organisation’s first aid needs assessment.

Emergency First Aid at Work training may be relevant to:

  • Offices and lower-risk workplaces
  • Massage and complementary therapy practices
  • Salons, spas and wellness centres
  • Fitness and leisure facilities
  • Retail and hospitality businesses
  • Self-employed and home-based practices
  • Community organisations
  • Events and public-facing environments

Whether EFAW provides sufficient workplace cover depends on the hazards, workforce, location and other findings of the employer’s first aid needs assessment.

First Aid Training for Massage and Complementary Therapists

Emergency first aid training is valuable for massage therapists and complementary practitioners who work directly with members of the public.

The course can help therapists respond appropriately if a client becomes unwell or experiences an emergency before, during or after an appointment.

EFAW does not qualify a therapist to diagnose illness, provide medical treatment or open a massage or complementary therapy practice. Professional practice requires a separate recognised therapy qualification and appropriate insurance.

Qualified practitioners can explore the school’s range of advanced and CPD massage courses.

 EFAW Renewal and Further First Aid Training

Emergency First Aid at Work certificates are valid for three years.

Learners should complete appropriate requalification training before their certificate expires. Once a workplace first aid certificate has expired, the holder is no longer considered certificated to act as a workplace first aider.

Some organisations may require the more extensive First Aid at Work course rather than EFAW. The employer should determine the appropriate level of training through its first aid needs assessment.

Frequently Asked Questions:

Emergency First Aid at Work Course London

What qualifications do I need to be a first aider?

You do not need prior experience. You simply need to complete an approved first aid course and maintain certification through renewal training.

Yes. UK law requires employers to provide adequate first aid provision under the Health and Safety (First-Aid) Regulations 1981. This often means having a trained first aider on site.

No. First aid training is practical, supportive and designed for beginners. Most learners successfully complete the course with tutor guidance.

You need to renew your first aid certificate every 3 years in the UK. Most recognised qualifications, including Emergency First Aid at Work (EFAW) and First Aid at Work (FAW), are valid for three years from the date of issue. To remain compliant and insured, you should complete a refresher or requalification course before the certificate expires, with many employers recommending annual skills updates in between.

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